Strategic Account Director (Retail)

North Sydney Council

Our Mission

At Palo Alto Networks everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Your Career

At Palo Alto Networks, we are committed to securing the digital world and empowering organizations with endless possibilities. As a Strategic Account Director, you will play a pivotal role in managing major, strategic accounts, establishing strong relationships with key executives, and exceeding sales quotas and Key Performance Indicators (KPIs). You will adopt an indirect leadership role across a number of shared services all focused on ensuring your and our success in your assigned territory, and optimizing market presence, revenues, and results for Palo Alto Networks.

Your Impact

Create and drive multimillion dollar, multi year pursuits with key strategic accounts in your assigned territory

Manage major, strategic accounts, exceeding sales quotas and KPIs - Build and nurture relationships with key executive stakeholders

Leverage your consultative selling experience to identify business challenges and create solutions for prospects and our customers

Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions

Create clear goals and complete accurate forecasting through developing a detailed territory plan

Leverage prospect stories to create a compelling value proposition with insights into value for that specific account

Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services - Demonstrate industry knowledge, articulating unique value to customers - Develop strategies aligning customer's business goals with Palo Alto Networks’ value proposition

Travel as necessary within your territory, and to company-wide meetings

Take up an indirect leadership role responsible for orchestrating a diverse shared services team to optimize revenues and profitability

Establish strong relationships with C-level executives and decision-makers - Identify mutually beneficial business opportunities with external partners

Provide credible leadership across various business functions, fostering collaboration - Be accountable and trusted in customer and internal interactions

Drive revenue-maximizing opportunities, utilizing Palo Alto Networks’ capabilities - Focus on high-value growth with a long-term perspective, executing innovative business models

Implement processes to monitor customer satisfaction and loyalty - Enhance Total Customer Experience and deliver maximum value through continuous improvement

Cultivate value-added partnerships, extending Palo Alto Networks’ reach and capabilities - Deliver incremental benefits to customers through strategic collaborations

Your Experience

To excel in this role, you'll bring 15 years of experience and knowledge in B2B SaaS sales, ideally within the Retail industry

Proven track record of leading multi-year, multi-million dollar initiatives, from pre-sales to customer service handoff

Successful history of direct selling, consulting, and service delivery in the technology industry, focusing on multi-year solutions

Strong understanding of various business models and connecting them with how IT drives profitability

Resilient and credible leadership abilities, indirectly leading across multiple functions and fostering collaboration and accountability

Entrepreneurial mindset, identifying and pursuing substantial growth opportunities with a long-term view

Excellent verbal and written communication skills to engage with executives and decision-makers

Strong executive presence, building relationships with senior stakeholders and partners

Experience and knowledge of SaaS-based architectures, ideally in a networking and/or security industry

Demonstrated experience selling complex solutions, value selling, and/or consultative sales techniques

Technical aptitude for understanding how technology products and solutions solve business problems

Cultivate relationships with our channel partners to bring channel-centric go-to-market approach for our customers

Demonstrates in depth knowledge of the full sales cycle and the ability to follow a structured sales process

Ability to take a holistic approach to problem solving by understanding the bigger picture, and considering complex interrelationships and outcomes

Excellent time management skills, and work with high levels of autonomy and self-direction

The Team

Our Enterprise Sales team is driven, agile, and deeply committed to advancing our industry and creating a safer world. We foster a culture of respect, ownership, and inclusion, where everyone's voice matters. Our empathetic leadership is accessible and provides the necessary support for authentic connections. Innovation thrives in our environment, and we celebrate achievements while maintaining high standards. Our culture encourages personal and professional growth, with leaders and teams supporting each other through objective feedback. Join us and be a part of a dynamic, accountable, and empowering work experience.

Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security.

As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected] .

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

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