ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Atlassian
Australia
Engineering | Sydney, Australia | Remote, Remote | Full-Time Atlassian’s mission “to unleash the potential of every team” is the guiding light behind what we do. We have developed well-known products such as Jira, Confluence, and Trello... that fit into the fabric of teamwork across different types of teams and the processes to help every team succ
Job Source: AtlassianWhitehaven Coal Limited
Australia
Friday, 22 March 2024 Whitehaven Coal is thedominant player in Australia’s only emerging high-quality coal basin and will soon be acquiring 100% of the Blackwater and Daunia coal mines. With a culture based on our STRIVE values, our reputation for excellence in project delivery and safe, efficient and environmentally responsible operations c
Job Source: Whitehaven Coal LimitedAtlassian
Australia
Engineering | Sydney, Australia | Remote, Remote | Full-Time Atlassians have flexibility in where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Intervi
Job Source: AtlassianBusiness in Heels International Pty
Australia
Excited about this role, but not sure if you meet 100% of the criteria? Employers would still love to hear from you. Overview Working at Atlassian Atlassians have flexibility in where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and oth
Job Source: Business in Heels International PtyMyob Group Limited
Australia
We’re MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand! As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed
Job Source: Myob Group LimitedMacquarie Group Limited
Australia
If you are searching for a role in the Philippines, click here Join and lead our Fraud Technology Platform Engineering team. We’re responsible for engineering strategy, roadmaps, system design and development, CICD, production support and continual process improvement for the platform. As a Digital Bank, software engineering is at the core of what
Job Source: Macquarie Group LimitedVannevar Labs
Australia
Vannevar Labs builds next generation defense software for the public servants keeping our country safe.As a team, we exist because we believe in public service, and we think that our democracy and government improve only if we put serious, collective effort into improving them, including the technology our government uses. This mission has become u
Job Source: Vannevar LabsStudentUniverse
Australia
Update your details, view your application and progress >> Login Job search Job search e.g. "Administrator, Melbourne" Refine search Work type Full time 1 Hybrid 1 Region Australia 1 Location Australia Queensland 1 Brand Ignite 1 Category Head of Engineering - Broadbeach, QLD Apply now Job no: 521101 Brand: Ignite Work
Job Source: StudentUniverseAustralia
Head of Engineering - Customer Support Technology Atlassians have the flexibility to work in an office, from home, or a combination of both. This allows Atlassians to have more control over supporting their family, personal goals, and other priorities.
The Customer Support Technology Platform drives the next generation of platform tools and services across all Atlassian Cloud products to ensure that Atlassian’s customer support capabilities are seamless for external customers and effective for internal support engineers.
What you'll do :
This senior engineering leadership role will lead a global team of 50+ engineers and work closely with product management, design leaders and others to set the strategy, goals and execution roadmap for group.
You will own significant company goals (OKRs) and their delivery.
You will also set strategy alongside triad partners, growing great leaders, technical stewardship, structuring the organisation to support strategy, helping translate strategy into funded execution plans, navigating high-level dependencies with other Atlassian teams, and leading a distributed team of accomplished engineering teams.
As a platform team, there is a large emphasis on collaboration with other platform and product teams and finding win/win roadmap trade-offs.
There is also a strong element of enterprise-level delivery as Atlassian expands in that market.
Compensation
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $220,800 - $294,300
Zone B: $198,700 - $264,900
Zone C: $183,300 - $244,300
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
5+ years of experience with building large-scale and modern web software mixed IaaS, PaaS and SasS environment
5+ years of driving company-wide engineering programs at similar sized SaaS companies
5+ years of experience in leading large development teams
3+ years managing senior managers, and a track record of successfully scaling organizations of 150+ engineers
Driving clarity from single-line requirements and providing direction in ambiguous environments
Ability to drive excellence, pushing innovation, quality, and operational excellence
A track record of strong execution and delivering results
Strong communication skills (technical, non-technical audiences and senior leadership)
It would be great if you have
Experience in defining a strategic roadmap for products and platforms
Experience with distributed development teams across multiple geographies
Continuous delivery with a strong bias for action
This is a remote position.
15+ years of software development management experience, managing team of 20+ engineers
Bachelor's or Master's degree with a preference for Computer Science degree
Strong and clear communication skills, with a strong emphasis on and empathy, and a bias toward action
Demonstrated experience partnering with product managers and cross-functional stakeholders
Experience driving technical strategy of the team
Knowledge of Agile software development methodologies
Demonstrated experience mentoring and growing high performing engineering teams
It would be great if you have
Delivery services on AWS
Microservices-based and server-less architectures
Don’t see an exact role match? No problem! Join our Talent Community and stay up-to-date on company and careers updates relevant to your career.
#J-18808-Ljbffr
Head of Engineering - Customer Support Technology jobs in Australia
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.