Technology and Innovation Director

City of Melbourne

Management (Information & Communication Technology)

Often described as the biggest Australian business you have never heard of, IDP is an ASX top 100 listed organisation and we are truly global, with 80% of our 6,000 team members based outside of Australia.

Company description:

Often described as the biggest Australian business you have never heard of, IDP is an ASX top 100 listed organisation and we are truly global, with 80% of our 6,000 team members based outside of Australia.

Job description:

About IDP IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.

Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.

Learn more at www.careers.idp.com

Role purpose IDP has laid a strong foundation of digital transformation in IELTS by modernising large elements of our digital and technology estate. We are now expanding and strengthening our Language Testing focus, bringing more innovative approaches and technologies to pursue the next stages of transformation.

The Language Testing Technology and Innovation Director is accountable for the operating and driving out legacy and non-target technologies and processes from the IDP landscape, while fostering, championing and driving innovation in technology, people and process. The LT Technology and Innovation Director is accountable for identifying opportunities for IDP to master innovations, or effectively consume innovations from industry or the market.

The LT Technology and Innovation Director employs advanced stakeholder engagement working closely with Stakeholders on opportunities to transition away from legacy technologies and delivery models, and leverage technology innovations to best effect for IDP and our Customers.

The LT Technology and Innovation Director is involved in supporting and guiding the analysis of requirements, planning and design, as well as engineering and delivery. They directly lead efforts in business enablement and process optimisation, and guides the technology architecture and service catalogues, and manages elements of the Language Testing Technology operations.

Key accountabilities Roadmap

Collaboratively define Roadmaps for the allocated platforms and technology capabilities in alignment with the organisation's digital business strategy

Manage and coordinate the delivery of Roadmap outcomes to expectation

Engineering

Leading or working collaboratively with the Product, Business and Engineering teams on the identification and development of new innovations in Technology delivery, Products, Product enhancements and Product redesign

Efficiency

Managing allocated Budgets within the Portfolio

Improving performance in terms of operational cost, throughput and agility

Customer

Customer (i.e. Business Stakeholder) satisfaction

Establishing and communicating Customer requirements of technology applications, services and systems

Establish service delivery measures, and roadmaps of improvements against those measures

Innovation

Identification of new and emerging technologies and processes, performing analysis, PoCs, business case creation, budget submission, project initiation and success measures

Evolve the Language Testing technology estate to support the introduction of new technologies to enable the digital business strategy

Assess the potential risk of bringing new and emerging technologies into the organisation and determine mitigations

Suppliers

Manage allocated technology vendors for the Portfolio

Negotiate and manage vendor contracts to cost and performance standards

Resilience

In conjunction with the CyberSecurity and other capabilities, conduct risk management actions so that internal and external systems are safe and secure

Ensuring Language Testing technology platforms have maintained Disaster Recovery Plans in place, including annual testing of core systems

Required experience Essential Requirements

Educated to degree level with experience of working in a large, private-sector IT organisation

Identification and successful deployment of new IT technologies and development processes in a medium to large IT organisation

A wide understanding of IT technology and vendors combined with the ability to evangelise new developments to both technical and nontechnical audiences

Management of vendor relationships and negotiating with vendors

Desirable Requirements

Experience in leading digital business strategy

Knowledge of the Language Testing industry

Profile description:

With a strong foundation of digital transformation in IELTS, we are now expanding and strengthening our Language Testing focus, bringing more innovative approaches and technologies to pursue the next stages of transformation.

We offer:

Be part of our story; we have evolved over the last 50 years and our future is about growth and continuing to expand our global presence. We truly are a diverse organisation with team members in practically every corner of the globe.

We support you to create meaningful and rewarding experiences, grow your career with purpose, and celebrate as a global team.

Our people are at the heart of everything we do and all of our people leaders create a fun, caring, supportive and inclusive environment, which you experience the moment you walk in to any of our offices or remote working spaces.

Education, Training & Professional Development

IDP Education is a world leader in international student placement services. With a network of 89 international student placement centres, we have a global presence in 32 countries.

IDP Education Limited is an ASX listed company that is 50% owned by 38 Australian universities. For more than 45 years, we have played a major role in international education. We have placed more than 400,000 students into quality institutions in Australia, the United Kingdom, the United States of America, Canada and New Zealand.

Source: This is an extract from the company’s own website.

IDP Education is a world leader in international student placement services. With a network of 89 international student placement centres, we have a global presence in 32 countries.

IDP Education Limited is an ASX listed company that is 50% owned by 38 Australian universities. For more than 45 years, we have played a major role in international education. We have placed more than 400,000 students into quality institutions in Australia, the United Kingdom, the United States of America, Canada and New Zealand.

Source: This is an extract from the company’s own website.

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