Customer Services Consultant | Merrimac
Gold Coast City
Customer Service Consultant
Are you looking for a rewarding role where you can utilise your extensive business administration experience with a fun and welcoming team?
The Opportunity
Exciting opportunity for a dynamic, experienced Administrator to partner with our dynamic and passionate care home leadership team at our Merrimac Care Home. Your role known across Bupa as the Customer Service Consultant , is crucial to the success of the operation of the home. Supporting the employee experience, you will work across the following functions; rostering and pay, training/compliance and Human Resources.
Some of your duties will include;
Supporting Recruitment Activities
Staff rostering including HR administration support
Payroll support
Shared reception duties as the face of the Care Home
About You
Patience - working in a care home is fun and rewarding, we truly love our residents, but it also requires calm and patience, and a sunny disposition
Minimum of a Cert III in Business Administration or equivalent experience
Previous experience gained in a similar Business Administration role
Everyone says they need great communication skills, but diplomacy and a proactive approach is particularly important in this role. You might be speaking to a worried family, or a confused resident, and although you can’t always provide answers, you can reassure and follow up
Intermediate to advanced skills across the MS Office Suite
Highly developed organisation and time management skills – prioritisation and self-direction is key in this role
Knowledge of Kronos/payroll systems/admin requirements in the Aged, Health Care or regulated industry is advantageous
What’s in it for you?
We set you up for success from the get go with our dedicated Induction program
Supportive, collaborative, and caring team culture
Continual learning and development opportunities
Discounts on Bupa Products – insurances, optical, dental
Exciting benefits on offer from our Bupa Partners
Internal transfers across our care homes
How to Apply
Click Apply to be taken to our online application process. As part of your application you will be asked to complete pre-employment checks.
To learn more about working at Bupa please visit our website : www.bupa.com.au/careers
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