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TechSydney
Sydney
Changing the lives of shift workers around the world Changing the lives of shift workers around the world Changing the lives of shift workers around the world Sydney Full-time Senior Customer Implementation Consultant Changing the lives of shift workers around the world #J-18808-Ljbffr
Job Source: TechSydneyeFinancialCareers Ltd.
Sydney
nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking. nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking. As the nCino Implementation Consultant you will provide subject matter expertise (SME) on the nCino platform, Salesfor
Job Source: eFinancialCareers Ltd.LexisNexis Risk Solutions
Sydney
Implementation Consultant page is loaded Implementation Consultant Apply locations Sydney Australia - (Melbourne) Brisbane time type Full time posted on Posted Yesterday job requisition id R73460 About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 empl
Job Source: LexisNexis Risk SolutionsCO_AU Alfa Financial Software Australia Pty Limited
Sydney
Alfa has a number of opportunities in smart, diverse and growing teams working in a product-led software delivery company. This includes opportunities for experienced implementation consultants and solution architects working on client sites, remotely, or in Sydney. About Alfa Working on and with our flagship software platform, Alfa Systems, you w
Job Source: CO_AU Alfa Financial Software Australia Pty LimitedBaptistCare NSW & ACT
Sydney
• 6-month (full-time) position available | Based in Norwest (NSW) & Belmont (WA) • Includes travel across BaptistCare sites in NSW, ACT & WA • Leverage your skills & support the implementation of our new rostering system Join a well-known NFP who put people at the centre of everything we do! Make a meaningful difference today! About the role: We
Job Source: BaptistCare NSW & ACTNoggin Pty
Sydney
Why become an Implementation Consultant at Noggin? Here at Noggin we're smart, innovative and we like to get elbows deep in solving some of the world’s most challenging problems. We use the best tools and methodologies available and we are constantly looking for ways to improve. Working with our talented, pragmatic and collaborative Professional
Job Source: Noggin PtyLightspeed
Sydney
Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We're looking for a Field Implementation Consultant to join our APAC Hospitality Customer Engagement team. In this role, you will ensure that restaurateurs that purchase Lightspeed K-Series are successfully onboarded and get th
Job Source: LightspeedLightspeed Commerce
Sydney
Field Implementation Consultant (Sydney) Apply Now Field Implementation Consultant (Sydney) at Lightspeed Commerce Sydney, New South Wales, Australia Hi there! Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We're looking for a Field Implementa
Job Source: Lightspeed CommerceSydney
At Deputy, we’re on a mission to simplify shift work. We empower businesses to build thriving workplaces - ones where staff are engaged, customers are served well, businesses are legally compliant, and companies’ profits thrive. Our reach extends across 70+ countries worldwide, serving more than 320,000 workplaces.
Deputy is a global SaaS workforce management company headquartered in Sydney, San Francisco, and London, backed by top investors and recently surpassed 100m ARR. We've helped millions of workers across industries and aim to empower 60% of the global workforce. If you're passionate about simplifying shift work and driving industry change, join us at Deputy and help shape the future of hourly employment!
You do not need to match every listed expectation to apply for this position. Here at Deputy, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.
The Team: You will be a member of our Delivery Services team, which includes all of the Consultants, Engineers & Architects that deliver tailored workforce management solutions to global brands in hospitality, retail and healthcare. Our key focus is designing and delivering transformative solutions that help our customers grow their businesses into thriving workplaces. As a team we value the diverse perspectives and experiences each team member brings to the table and are looking for individuals who are passionate about having a huge part in building a best in class experience for our customers.
The Role: As a Senior Customer Implementation Consultant you’ll leverage your technical background to develop tailored solutions for our enterprise customers. You’ll own the delivery lifecycle for new and existing implementations, developing strong relationships that set our customers up for success. You’ll support the team with local internal initiatives and be given time to innovate and own areas of process improvement.
Responsibilities Manage the end-to-end delivery and implementation of complex projects for Deputy’s largest enterprise customers
Act as a trusted advisor to customers by providing best practices and identifying areas of opportunity throughout the implementation process
Validate customer requirements discovered in the sales process through technical workshops and informational sessions with operational stakeholders
Define and communicate project plans with clearly defined timelines and deliverables
Collaborate with Solutions Architects to design custom solutions as needed to fulfil customer requirements
Engage CX Engineers and delivery partners to develop and deliver custom work in line with customer’s requirements and project timelines
Interpret and map customer’s business structure to the Deputy platform, optimising for ease of use and performance
Proactively communicate with internal and external stakeholders regarding status updates, risks, and overall project health
Take a train-the-trainer approach, equipping customer with training sessions and materials to insure continued success
Collaborate with Support and Success teams to document the configuration, custom solutions, and key stakeholders from the account, insuring a smooth transition from Implementation into longer-term support
Qualifications and Requirements Proven ability to understand, define, and document deliverables, including but not limited to; requirements specifications, gap analysis, use case scenarios, acceptance testing, process maps, and data flow diagrams
Must have strong understanding of and experience with implementation cycles for both internally and externally managed initiatives
A demonstrated history of establishing and meeting work schedules with limited time frames and under tight deadlines
Ability to understand and relate to both technical and non-technical project team members
Experience with enterprise SaaS applications
8+ Years of professional experience in delivery, implementation, or project management
Employee Perks
- Share Options
- Paternity/Maternity Leave Policies
- Flexible Work Policy
- Company wide Development & Coaching
- Hackathons
- Awards - "Your Time to Shine & Celebrate Success"
- Social Events & variety of social clubs (Books, LGBT, Games, Sports)
- Mental Health Support
- Munch & Learns
Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills.
#LI-Hybrid
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Senior Customer Implementation Consultant jobs in Sydney
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