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Cocoon Group
Mackay Regional
Accounts Receivable/Credit Control (Accounting) Cocoon SDA Care, is NDIS registered and provides personalised care and purpose-built, state-of-the-art homes to NDIS participants. With Specialist Disability Accommodation (SDA) and Supported Independent Living (SIL) in Queensland, New South Wales, Victoria, Northern Territory, South Australia and Wes
Job Source: Cocoon GroupNational Agri Solutions
Lockyer Valley Regional
Territory Sales Manager - Vegetable Seedlings - Lockyer Valley - FILLED BY US! This is your chance to join the company at an exciting time, bring an energetic approach to their sales team and work closely with growers across Southern Queensland. Who will you work for? This business is a world class vegetable seedling producer, supplying over 300
Job Source: National Agri SolutionsAgricultural Appointments
Council of the City of Sydney
Veterinary Services & Animal Welfare (Farming, Animals & Conservation) Client Our client is a privately owned Australian Company providing premium quality poultry products throughout Australia. The company supplies premium poultry products throughout Queensland, New South Wales, Victoria, South Australia and Western Australia. Role The animal welf
Job Source: Agricultural AppointmentsAmpcontrol
Port Stephens Council
BENEFITS Purchase additional annual leave, for greater work/life balance – acquire up to 7 weeks leave per annum Full time employment offering job stability Fitness subsidies Private Health Care discounts Salary sacrificing options Paid parental leave Wellbeing programs and discounts Being part of a global, innovative organisation & great supportiv
Job Source: AmpcontrolMedacs Healthcare
Lake Macquarie City Council
Consultant Gastroenterologist - South Wales Client Name: Cardiff & Vale University Health Board Role: Consultant Gastroenterologist - 12 month fixed term contract. Visa sponsorship is available. Salary: 105,401 per year Details: Mon- Fri (Apply online only) + on calls. Multiple positions available: Consultant Gastroenterologist with an interes
Job Source: Medacs HealthcareOpal HealthCare
The City of Norwood Payneham and St Peters
"At Opal Health Care, we know that companies don’t succeed, people do." Our purpose is to bring joy to those we care for and our values of C ompassion, A ccountability, R espect and E xcellence reflect that CARE is at the heart of everything we do. Opal HealthCare is one of Australia’s leading aged care providers, with 102 Care Communities and dedi
Job Source: Opal HealthCareNorth East Auto Group
Mackay Regional
Alice Springs, Alice Springs & Central Australia NT Built from the ground up over a quarter of a century and backed by family values, we’re the one-stop auto shop that goes above and beyond for our customers. That’s the Northeast experience. About the role The Northeast Auto Group is expanding again…. and this time we are coming to Alice Springs!
Job Source: North East Auto GroupJames Frizelle's Automotive Group
Tweed Shire Council
Enjoy access to our Staff benefits, including discounts on parts and servicing! Guaranteed weekly base earnings + healthy commissions + car allowance We celebrate our team with quarterly and annual awards for high achievers Frizelle Sunshine Automotive is part of Peter Warren Automotive Holdings, one of Australia's largest multi-franchise
Job Source: James Frizelle's Automotive GroupMackay Regional
The Company
Serving the People Who Serve the People
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.
Want to know more? See more of what we do here .
What your impact will look like here The right candidate will enjoy building strong relationships with key drivers of government engagement and digital communication in all levels of government. You’ll bring your digital transformation experience as a professional, and your user experience as a citizen, to bring out the best in our clients and become a trusted ear to our public sector contacts.
A typical day might involve a strategic check-in with a senior team member at a government department or agency, a follow-up call liaising with our product team to recommend SaaS updates and new use cases or passing on great client examples to our marketing teams and identifying contemporary trends in digital transformation that demand attention.
Manage a territory of diverse clients utilising the Granicus suite of digital solutions across New South Wales, Victoria, and Queensland.
Build and maintain internal relationships to ensure the customer voice is advocated for and we continue to provide success and satisfaction with our product suite and services
Collaborate with internal teams to deliver timely information and solutions to address customer issues and needs ultimately driving retention and referral business
Work in collaboration with the Sales team to identify and close upsell and cross-sell opportunities that would be beneficial to the client.
Close small sales deals, when applicable
You'll love this job if you have, are or, do Residence in Queensland, Victoria, or NSW (REQUIRED)
Great interpersonal skills and able to build a rapport with our customers from the C-Suite through to the platform user.
Understanding of web/CMS applications, ideally in a government context utilising OpenCities or driving a digital transformation process and/or community and stakeholder engagement methodology, is highly desirable
Familiar and comfortable with record keeping and analysis in CRM solutions including Salesforce
Skilled in negotiation and issues management with customer-for-life attitude
High level written and verbal communication skills
Understanding of public sector challenges and processes
You are highly accountable and a creative problem solver, able to independently take initiative and execute solutions where appropriate
Flexibility to undertake some intra and Interstate travel as required.
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Customer Success Consultant (Victoria, New South Wales, or Queensland) jobs in Mackay Regional
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