Marketing Associate of Ecommerce and Retention (Australia)

Australia

Job Summary:

Ruggable has tremendous momentum in Australia and we are now looking to build a local team to lead the next journey of growth. We are looking to bring in a Marketing Associate to become a core member of our team in Australia. In this role, you will be responsible for managing site optimization/digital merchandising and CRM/retention activities. You will also support other growth initiatives aimed at localizing and growing the brand in Australia. This is a high-impact and unique opportunity to advance your career in a high-growth direct-to-consumer company.

This role will be based in Melbourne or Sydney, Australia.

What You’ll Do:

E-commerce

Improve and optimize the performance of our Australia website

Own ongoing website updates and maintenance; Manage visual merchandising content for the website (on Shopify) - supporting promotions, product launches, and other ongoing updates

Run A/B testing and analyze results data to generate actionable insights for merchandising, creative, and messaging optimization

Collaborate with SEO specialists to optimize website content for improved search engine rankings and visibility

CRM / Retention

Build and run our customer retention / email marketing campaigns

Grow our customer list with clear marketing KPIs in mind (whether acquisition or engagement)

Optimize on all aspects of campaigns including copy, creative, and send times by continuously testing and measuring

Improve the customer journey on site sign up through data-driven insights

Growth initiatives

Perform analyses and research / support the execution of strategic initiatives to grow our business

What You’ll Need to Have:

Required:

Bachelor’s degree

1-2 years of E-commerce and/or Digital Merchandising experience

Experience (or willingness to learn) key E-commerce / ESP tools and platforms including: Shopify, Klaviyo, SearchSpring, Yotpo, Tapcart, Contentful, Google Analytics, Heap, Tableau, Asana and Jira

Analytical and strong quantitative skills / Proficiency in Excel and Google Sheets

High quality standards with a strong sense of ownership and accountability

Strong attention to detail and ability to manage competing priorities simultaneously

Ability to problem-solve collaboratively with cross-functional team members

Exceptional communication skills, both verbal and written

Entrepreneurial spirit, willingness to learn, and excitement to build and scale a business from the ground up

Preferred:

Experience in a DTC start-up environment

Compensation:

100,000 AUD per year base salary ($65k USD)

An annual bonus percentage that varies based on level of role

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