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Serco
Ballarat
EXCITING OPPORTUNITY WORKING WITH THE POLICE ASSISTANCE LINE Multiple roles available commencing August 2024 - Express your interest now and one of our team will contact you. Do you have a passion for the community and delivering a high level of customer service whilst working close to home? We invite you to join our supportive team at Serco, based
Job Source: SercoCheapaschips
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Management - Store (Retail & Consumer Products) An Australian owned and operated retail success story, with 12,000 SKU's across 78 categories, making us the largest discount variety retailer in Australia. We are a growing, dynamic, and fast-paced discount variety retailer, with plans to further expand into NSW, QLD and grow our online presence. Why
Job Source: CheapaschipsEconomic Development Australia Limited
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Government - Local (Government & Defence) The City of Ballarat is the home of a diverse range of businesses, with the City’s regional location providing opportunities for new businesses and business relocations. The Economic Growth Unit facilitates and supports economic growth across the region. The Unit emphasizes collaborative business developmen
Job Source: Economic Development Australia LimitedTimezone
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Job Source: TimezoneFinnish Early Childhood Education (Ballarat Central) Pty Ltd
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Job details Here’s how the job details align with yourprofile . Pay $80,745 - $85,000 a year Job type Full-time Location Pulled from the full job description Birthday leave Employee assistance program Full job description Finnish Early Childhood Education (Ballarat Central) Pty Ltd introduced HEI Curriculum, an education program based on Fi
Job Source: Finnish Early Childhood Education (Ballarat Central) Pty Ltdhttps:/www.bebee.com/join
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Head of School - Ballarat, Australia - Steiner Education Australia (SEA) Ballarat Steiner School is seeking a Head of School who will lead us into the exciting next phase of the development of our educational program and our beautiful 10-acre site. We are looking for an experienced educator who can inspire and empower the staff and school community
Job Source: https:/www.bebee.com/joinBupaoptical
City of Ballarat
Lifestyle & Wellbeing Care Officer: Where your passion for enriching lives meets endless possibilities Do you thrive on creating joy and connection? Are you a natural at bringing people together and helping them discover their passions? If so, then we want YOU to join our vibrant team as a Lifestyle and Wellbeing Care Officer at Bupa Ballar
Job Source: BupaopticalRacing Australia Limited
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Experienced Trackwork Rider - Ballarat, Victoria - Excellent Salary An opportunity has arisen for a highly experienced trackwork rider to work directly with trainers Tony and Calvin McEvoy at our Ballarat stables in Victoria. The successful candidate will have knowledge and ability in trackwork riding and horse handling, in particular: - The abi
Job Source: Racing Australia LimitedCity of Ballarat
About the Home
A modern care home located in Delacombe in south-western Ballarat. Our home consists of five resident communities, each with a dedicated team to look after your care needs. It consists of 144 beds, with dementia and high care units. Our primary goal is placing our focus on the health, lifestyle and well-being of our residents.
Benefits of Bupa
Supportive, collaborative, and caring team culture
Continual learning and development opportunities
Internal transfers across our care homes
Discounts on Bupa products – Healthcare, Optical, Dental & other retail partners
About the Role
As the Office Administrator – known as a Customer Service Consultant (CSC) in Bupa , you will work alongside one other CSC and our General Manager. Along with being one of our welcoming faces, you will be responsible for a range of administrative tasks to help support the operation of the care home.
Duties
Each CSC has their own portfolio of duties. Generally, we have one that focuses on rostering and pay, one on training/compliance/HR, and one on occupancy and residents, and then everyone has reception duties. Below is an example of tasks but you certainly wouldn’t be responsible for all of them!
Resident Placement - Providing prospective residents and loved ones with a warm, welcoming, and informative introduction to the Care Home by been the key lead in handling enquiries and coordinating admissions.
Employee Service - Support and oversee the Care home employee experience, through: Administering rosters, recruitment activities, complete the onboarding and induction of new starters, managing annual and sick leave in the rosters.
Concierge / Reception / Admin - Effectively lead the customer and administrative experience function of the Care Home, ensuring customer service is delivered to the highest of standards.
Skills and Experience
Patience! Working in a care home is fun and rewarding, we truly love our residents, but it also requires calm and patience, and a sunny disposition.
Everyone says they need great communication skills, but diplomacy and a proactive approach is particularly important in this role. You might be speaking to a worried family, or a confused resident, and although you can’t always provide answers, you can reassure and follow up.
Intermediate to advanced skills across the MS Office Suite
Previous experience gained in a similar admin/customer service role
Highly developed organisation and time management skills – prioritisation and self-direction is key in this role
Culture
We all share the same purpose at Bupa Aged Care. Helping people live longer, healthier, happier lives and making a better world. We take pride in delivering high-quality care with a personal touch. Bupa champions a unique agile culture, one that adapts to your needs as a member of our team. Our focus is not limited to our residents but also your wellbeing and career growth. We aim to support you with tools you need to achieve a fulfilling career.
How to Apply
Click Apply to be taken to our online application process. As part of your application you will be asked to complete pre-employment checks.
To learn more about working at Bupa please visit our website : https://careers.bupa.com.au
Bupa cares about creating and sustaining a safe and inclusive workplace where our team members feel they belong regardless of gender identity (including how one chooses to express it), ethnicity, disability (physical, mental and/or sensory), sexual orientation, religion or life stage. We are committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment. If you require any adjustments to participate in our recruitment process, please let us know at the time of your application.
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Customer Services Consultant - Ballarat jobs in City of Ballarat
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