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SafetyCulture
Sydney
Sales & Success – Leadership & Support / Full-time Permanent / Hybrid LinkedIn profile Apply with Linkedin We'll share your profile. The job poster may use it for jobs with other companies. Learn more Let the employer know what pronouns you use so that they can address you correctly. Current company Links LinkedIn URL Twitter URL Other website Ad
Job Source: SafetyCultureAngle Auto Finance Pty
Sydney
Customer Resolution Consultant page is loaded Customer Resolution Consultant Apply locations Sydney posted on Posted Yesterday job requisition id JR1000000521 Angle Auto Finance is an independent financier in Australia, bringing a modern platform and a flexible business approach to help more Australians
Job Source: Angle Auto Finance PtyBizCover Pty
Sydney
BizCover is a leading company in the SME business insurance market, providing an online platform that simplifies the process of comparing and buying business insurance. We are currently seeking a Customer Care Consultant to join our team and deliver exceptional customer service. As a Customer Care Consultant, you will be responsible for ensuring al
Job Source: BizCover PtyDeputy
Sydney
At Deputy, we’re on a mission to simplify shift work. We empower businesses to build thriving workplaces - ones where staff are engaged, customers are served well, businesses are legally compliant, and companies’ profits thrive. Our reach extends across 70+ countries worldwide, serving more than 320,000 workplaces. Deputy is a global SaaS workforce
Job Source: DeputyTheukbiz
Sydney
Lift Your Brand’s Success By Hiring Business Consultant Sydney Some of the business owners are not well aware of market strategies and competition, to cope with this, the need of business consultant Sydney is extremely mandatory if the success and profit is required for any brand and company. Rather than beginning another business consultancy s
Job Source: TheukbizTechSydney
Sydney
Changing the lives of shift workers around the world Changing the lives of shift workers around the world Changing the lives of shift workers around the world Sydney Full-time Senior Customer Implementation Consultant Changing the lives of shift workers around the world #J-18808-Ljbffr
Job Source: TechSydneyWorkforce Australia for Individuals
Sydney
Customer Care Consultant ? Digital Health Job description This is a 12-month fixed-term contract position. At Telstra Health we believe health technology has the potential to be the great enabler for transforming the way healthcare is delivered. With the backing of our parent company Telstra, we?re all about combining technology and innovation
Job Source: Workforce Australia for IndividualsMediaocean
Sydney
Mediaocean is the mission-critical platform for omnichannel advertising. With more than $200 billion in annualized media spend managed through its software, Mediaocean connects brands, agencies, media, technology, and data. Using AI and machine learning technology to control marketing investments and optimize business outcomes, Mediaocean powers ca
Job Source: MediaoceanSydney
Bring joy to 2,300+ customers around the world!
What you do is art, even if actual artists disagree. It’s the ability to have fun, and a bias for action that impress our customers with a seamless experience, delivered by yours truly.
As a tech company on a mission to make people feel good about data, you’ll be part of the team that brings this mission to life. In your role as an Customer Success Consultant , you’ll manage customer adoption and retention, and build long-term, meaningful customer relationships, by delivering customer experiences. Ones that make customers around the world feel good about using our business planning and analytics software.
And is there anything better than knowing your work has brought joy to a customer’s life? Other than discovering a hidden stash of chocolate chip cookies when you thought there were none left in the house!
What you’ll need to delight our customers:
experience in a Customer Success or Account Management role, ideally within a SaaS environment
ability to understand your customers' industries, opportunities and challenges
interest in customer relationships focusing on retention not new business/sales
you enjoy building rapport with your stakeholders, whilst staying up to date with product enhancements and features
financial knowledge, and the ability to read P&L would be super beneficial
What you’ll do to create a seamless experience:
develop trust with your customers
proactively monitor your customers' usage of Phocas and work with the sponsors of Phocas for sustainable growth
run frequent account reviews with customers and deliver customer training
record all customer activities and details to improve customer data quality in HubSpot
proactively create opportunities, and gather customer requirements to collaborate with your colleagues
This role can be based in Sydney or Melbourne.
A bit about us in the hope you’ll stop reading this ad and hit the apply button
We’re a business planning and analytics company on a mission to make people feel good about data. We’ve been hard at it for 20+ years moving from start up to scale up. And helped thousands of companies turn complex business data into performance boosting results. Despite our global status of 300 world-class humans, we’ve held on to our start-up roots. The result is a workplace that’s fast, exciting and designed for fun.
We know fun is different for everyone. So, if you want to get creative with problem-solving, lead a project, suggest a new CX workaround, or leave early to find your zen in a yoga studio, you’ll have our full support.
We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.
Phocas is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
#LI-EA1 #LI-Hybrid
#J-18808-Ljbffr
Customer Success Consultant jobs in Sydney
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