Sales Director

Melbourne

We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. We Put the World on Vacation!

At Wyndham Destinations our vision is to put the World on Vacation, in your position as the Sales Director you will be responsible for continually monitoring and improving performance of the sales team, by focusing on key business metrics that measure profitability and revenue generation, and Mentoring, motivating and coaching the Sales Managers and Sales Consultants and generally overseeing the management of sales team to maximise productivity and ensure good management practices and Company policies, procedures and guidelines are adhered to.

The Sales Director is responsible for the effective sales operations of their designated sales site/s and operates as the 2nd in charge to the Project Director of the site with regards to sales performance.

Our Values are the HEART of Wyndham Destinations, the beliefs of our global team that define what we recognize as important, meaningful and right:

Hospitality – treating everyone like family

Engagement – delivering our promise

Accountability – owning our impact

Respect – considering others in every interaction

Teamwork – succeeding together

PRINCIPAL RESPONSIBILITIES: (Include but not limited to:)

Perform the lead role of coach and mentor to all sales staff, particularly Sales Managers to assist them with managing and motivating their teams

Provide leadership, mentoring, and support to sales staff to ensure high standards of performance, achievement and personal growth

Effectively administer and openly support all Company and sales policies and guidelines

Deliver the required sales targets and actively work towards exceeding site lead objectives

Represent the Company in an ethical, moral and professional manner

Train, educate, and monitor the performance goals of all sales employees

Monitor the performance of sales consultants and take corrective action where required

Actively and constructively participate in or conduct sales meetings and training sessions

Acknowledge the achievements of team members

Share the role of presenter/trainer as required

Lead by example in both professional and personal conduct

Adhere to industry and Company best practices

Actively support Company marketing programs and educate sales staff on marketing strategies

Establish a positive team attitude towards exceeding site-generated lead objectives

Actively participate in management duties, training sessions and sales meetings and provide on-site support to sales employees

Ensure the sales team maintains a positive interface with all on-site and corporate departments and actively support Developer Representative recommendations

Develop community relations between the Company and the neighbourhood

Utilise sales, marketing and fiscal reports to assist in managing the site on a profitable basis

Provide a safe and healthy work environment for all employees and guests

Stay current with required government licenses

Ensure all employees stay current with required government licenses, work permits, etc.

Build, develop and manage an engaged team with a Count on Me! attitude and living our core values of Integrity, Leadership, Innovation and Growth

Provide regular coaching, mentoring and feedback to the team to ensure continued development and identify training needs

Establish service quality standards based on internal customer requirements

Identify trends/root causes and take action to ensure desired results are achieved

Develop and sponsor initiatives that foster open communication

Consult with appropriate stakeholders to obtain agreement or remove barriers before implementing change

Employees must ensure they comply with WVRAP’s OH&S Policy, procedures and any reasonable instruction given by WVRAP.

Employees must not wilfully place at risk the health and safety of themselves or any other persons in the workplace and to not wilfully or recklessly interfere with or misuse anything provided for health and safety.

Display Hospitality with Heart customer centric focused service to all internal and external parties.

Display innovation through inspiring, creating and improving processes and products.

Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise.

Display leadership values by ensuring effective communication and respecting your peers and managers. Support others within the team and empower each other wherever possible.

KEY POSITION CRITERIA:

Sound leadership ability, including motivating, coaching and performance management

Ability to conduct effective, inspiring and motivating sales meetings

Knowledge and application of sales techniques such as building rapport, needs/values selling, negotiating, and closing the sale

Sound problem solving and negotiating skills

Positive and enthusiastic attitude and ability to motivate sales staff to high levels of performance

Excellent communication skills and team building skills

Works independently, as well as a team player

Ability to act as a positive, professional role model

Ability to works effectively with all levels employees and guests

Ability to recognise financial trends and their application to the business

Working knowledge of computer software and sales applications

Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected] , including the title and location of the position for which you are applying.

About Us Travel + Leisure Co. is the world’s leading membership and leisure travel company offering vacation ownership, travel membership, and exchange programs. We provide outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year. We believe that all vacation moments start with our associates, and we’re proud of our global teams that turn vacation inspiration into exceptional travel experiences.

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