ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Bupaoptical
Adelaide
The opportunity: The Team Leader’s primary role is to lead, develop, mentor, coach and inspire a team population by driving a high-performance culture that is focused on delivering an exceptional customer experience that is efficient, profitable, and sustainable. The Team Leader is responsible for the day-to-day operations and will be required to a
Job Source: BupaopticalArthur J. Gallagher & Co. (AJG)
Adelaide
Introduction Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the li
Job Source: Arthur J. Gallagher & Co. (AJG)Department of Treasury & Finance SA
Adelaide
Other (Banking & Financial Services) Government - State (Government & Defence) An exciting and rewarding opportunity has arisen to join the South Australian Government Financing Authority (SAFA), SAFA is the central financing authority, captive insurer and manager of the passenger and light commercial fleet operations for the Government of South Au
Job Source: Department of Treasury & Finance SAAustralia for Ukraine!. Built using WordPress and the
Adelaide
Accounts Receivable / Payable Administration Clerk San Remo Macaroni company PTY LTD About Us: San Remo is a market leader in pasta and food manufacturing providing high quality food products to domestic and overseas customers. We are proudly Australian owned & operated, with our Finance and Administration team based in Adelaide. About The Role:
Job Source: Australia for Ukraine!. Built using WordPress and theAnglicare Southern Queensland
Adelaide
Chief Operating Officer - Aged & Community Services (BRISBANE) Management (Community Services & Development) About Anglicare Southern Queensland For over 150 years, Anglicare Southern Queensland has provided hope and compassion for individuals across every stage of life. Our services extend from supporting children and families to enhancing men
Job Source: Anglicare Southern QueenslandThe University of Adelaide
Adelaide
Job no: 514017 Work type: Casual Campus: Adelaide Categories: Student Services and Learning support, HEO3 We have multiple opportunities available for casual Student Services Officers to work with Ask Adelaide to commence asap. (HE03) $39.50 per hour, plus an employer superannuation contribution of 11% applies. We are seeking candidates
Job Source: The University of AdelaidePlenti
Adelaide
Plenti is a fintech lender, providing faster, fairer loans by leveraging its smart technology. Plenti is a dynamic and innovative business that is growing strongly. By continuing to deliver better customer experiences, Plenti is taking market share from incumbent players in the personal lending, renewable energy, and automotive finance markets. We
Job Source: PlentiHOBAN Recruitment
Adelaide
Our client is currently seeking a dedicated and experienced Customer Service Representative to join their team immediately on a temporary basis until June 30th, 2024. This position is ideal for candidates with a proven background in frontline customer service, contact center operations, and payroll, particularly in fast-paced environments with high
Job Source: HOBAN RecruitmentCity of West Torrens
Join a resilient, high performing contact centre team with a fun, inclusive and supportive culture
24 th June commencement, salary of $58,630 + super + benefits
Full-time roles based at Mile End, WFH possible after probation
Your new opportunity
The award winning RAA Insurance team has a fabulous opportunity for you to join our busy, member focused, fun, friendly and supportive Home Claims Team! Join a leading insurance provider committed to delivering exceptional member services and making a positive impact in the South Australian community. As we expand our Claims team, we are seeking resilient, dedicated and detail-oriented Claims Service Officers to play a crucial role in providing outstanding support to our members lodging and managing new Home and contents claims.
We have multiple Full-Time roles available with business hours being 8am - 5.30pm Monday to Friday . Rostered shift start times will vary between 8.00am and 9.30 am, with a 30 minute lunch break, and finish times from 4pm to 5.30pm.
This role will see you as the first point of contact in the delivery a fantastic member service experience together with:
· Manage inbound and outbound calls providing excellent member experience
· Interpret policy wording and conditions to determine the validity of claims.
· Process claims to achieve successful claim outcomes for RAA and our members
· Ensure compliance with relevant government legislation codes, and company policies .
· Ability to achieve set KPI’s and quality targets consistently
We pride ourselves on ensuring our staff succeed, and as such, RAA will provide a thorough and structured training program commencing Monday 24 th June 2024 which will include 3 weeks full-time training of system and product knowledge .
About you
Your amazing customer service skills together with your ability to problem solve and make decisions will see you succeed in this role, as will your strong organisational skills and ability to understand complex processes. Additionally, your willingness and capability to have difficult discussions, and your resilient nature will add further to your success along with:
· Experience in the Insurance industry will be highly regarded, but not essential
· Call centre experience will also be highly regarded, but not essential
· Outstanding attention to detail and excellent verbal and written communication skills
· The ability to show empathy to customers who have suffered loss; and
· A positive can-do attitude and great team worker.
About us
As one of the South Australia’s largest and most iconic organisations, we’re proud to deliver our trusted range of motor, home, and travel services to more than 815,000 members.
In our vision to make life better for members and better for our community, we’re also elevating our offering to include electric-vehicle charging, Solar and Battery and more . We’ve been innovating since 1903, and we’re excited to continue to do so for the next 120 years and beyond, with exciting developments in the pipeline.
We’re also one of the state’s largest employers (and growing!), with more than 1400 employees working collectively with the common goal to keep our members moving. With a range of locations from RAA Place in the CBD, Mile End, Adelaide Airport and more, our workplaces are growing too – but all still proudly SA-based.
Benefits
We love our people at RAA and believe our employees should be rewarded for being a part of the RAA family. Some of our employee benefits include:
Free RAA premium road service
Access to our Member Benefits program
Generous discounts on all RAA products
Flexible work arrangements
12 weeks paid parental leave
Ongoing Training & Development opportunities and a Study Support Program
Wellbeing facilities and Corporate Health Insurance Plan
On-site Cafe with Barista
To Make a Move That Matters and work for a passionate South Australian organisation with members at heart click ‘Apply’ to submit your CV and Cover letter to Leonie Holst, Talent Acquisition Consultant by 9.00am 3 rd May 2024.
You'll need to provide evidence of your eligibility to work in Australia and we'll also need you to undertake a police check before you can work with us at RAA.
We are committed to building a workplace that’s diverse and inclusive, where employees are embraced for their unique qualities and valued for their contributions. We believe a diverse and inclusive workplace brings out the best in everyone and helps us to give our members better service. That's why we encourage applications from everyone, including people living with disability, job seekers of all ages, members of the LGBTIQA+ community and people from culturally diverse backgrounds, including First Nations People.
#J-18808-Ljbffr
Claims Service Officer jobs in City of West Torrens
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.