Operations Director – Aged Care Services

Canberra

[vc_row][vc_column][vc_column_text] Lead and mentor a quality care team to deliver essential aged care community services and harness opportunities for business growth.

Are you a Registered Nurse (RN highly desirable) or Allied Health professional with current AHPRA registration, and looking for a change?

Can you provide clinical oversight and operational guidance to a high-quality Aged Care Services?

Take advantage of free parking at Head Office and excellent salary packaging benefits to increase your take home pay

Be part of Community Services #1’s exciting growth journey

About us:

Community Services #1 (CS#1) is a not for profit, registered charity organisation, managing and delivering a range of services designed to meet community needs in the ACT and regional NSW (Murrumbidgee and Southern NSW). We seek out passionate and motivated people who are keen to join our agile, fun, responsive organisation, and who share our connection with community. Please see our website for our services and events:

Community Services 1 – Canberra

The Aged Care Services at CS#1 has a focus to support older and vulnerable people in our communities to experience a sense of wellbeing, choice and independence whilst living at home, to feel they are a valued member of the community and have access to quality services and care.

About the role:

We are seeking applications from a suitability qualified Registered Nurse (highly desirable) or Allied Health Professional and/or with graduate qualifications in case management/allied health, to lead and supervise a team of professionals and support workers, to deliver home and community care services.

This position is recognised as a key management/senior leadership position within CS#1 and is central to the provision of operational leadership and management to ensure high quality, safe and meaningful client centred care.

Reporting to the Executive Director of Aged Care Services, the Operations Director is responsible for overseeing the day-to-day operations of our Aged Care Services, with a view to manage, monitor and review the program, ensuring compliance with Aged Care Quality Standards, care and clinical governance framework, Commonwealth Home Support Program, Home Care Packages and Care Finder programs.

The successful applicant will work closely with the Team Leaders and Coordinators to champion high quality and safe practice supporting continuous improvement. The successful applicant will also lead, coach and mentor their team to deliver quality outcomes for clients and build a strong and positive culture in line with our Purpose and Mission – Connecting people to enrich lives and provide services that enhance quality of life.

The Operations Director will have the support of the CS#1 Executive and Leadership teams to guide and support the Aged Care Services executive program in line with the program’s strategic direction and yearly KPIs.

Permanent full-time position (76 hours/fortnight, core hours are 9.00am to 5.06pm)

Annual salary from $110,913 to $115,537, commensurate with qualifications and experience, (Social, Community, Home Care and Disability Service Award) plus superannuation and tax benefits to maximise take home pay

Free parking at Head Office, based in Narrabundah

Provision of a laptop

Qualifications and experience:

Registered Nurse (RN highly desirable) / Allied Health Professional with current AHPRA registration, and/or Graduate qualifications in case management, or relevant field

Demonstrated experience or knowledge of clinical support and/or case management experience in home care or aged care to support complex clients

Comprehensive knowledge and understanding of the Aged Care Quality Standards, the aged care reform agenda and funding

Demonstrated experience managing daily operations of aged care service programs or similar, including financial management, to deliver strategic outcomes and measurable operational improvement

Demonstrated experience in developing and managing teams to deliver high quality service, and creating a culture of continuous improvement and empowering teams and individuals to speak up when they see opportunity for improvement

Excellent written and verbal communication skills, including experience writing reports, policy and procedures, delivering promotional material and mediating positive outcomes for clients and teams

Eligibility Criteria:

Current ACT Working with Vulnerable People Card

Current National Police Check

Evidence of current Flu and COVID 19 vaccination

Proof of Australian work rights

Own car and current drivers licence

Benefits on offer:

You will also have access to fantastic benefits, including:

Generous salary packaging arrangements that can provideup to $18,550of your gross pay tax free – for a variety of eligible expense items

Travel allowance

Free on-site car parking

Portable Long Service Leave

Online learning management system with access to thousands of courses on professional development, wellbeing, and compliance

Structured performance and 1 on 1 development check ins and secondment opportunities

Access through our Healthy Me Healthy Us program to a suite of financial, physical, emotional, and mental well-being resources such as free flu vaccinations

Access to our Employee Assistance Program

You will be part of an excellent team that truly supports each other and is dedicated to making a real difference in the lives of the vulnerable clients in our care and community.

If this sounds like you, apply now! We will be shortlisting and interviewing applicants as we receive applications, so visit the Careers page on our website to view the position description and submit your resume with a cover letter for consideration to [email protected].

For further information about the role, contact Juliette (Executive Director of Aged Care Services) on 02 6126 4712.

For further information about our recruitment process, contact Riley (People and Culture) on 02 6126 4707.

Equal Employment Opportunity Statement

At Community Services #1 we recognise that our people are multi-dimensional. We take a human approach to create a work environment where all people feel like they can bring their authentic selves to work, every day.

We believe that equality drives innovation. Our commitment to accelerating equality starts at the top with our board and CEO and extends across every part of the organisation. This comes to life when our people own the equality agenda, making it part of their jobs – everydecision, every day – and feel free to speak up and to act.

We do not tolerate discrimination because of differences, such as age, ability, ethnicity, gender, gender identity or expression, religion, or sexual orientation. We want a workplace that is inclusive and diverse, and we are set bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of ourInclusion and Diversity programs.

Community Services #1 acknowledge Aboriginal and Torres strait Islander people as traditional custodians of the land on which we meet, work, live and play. We honour their continuous connection to country, water, sky, and communities. We celebrate Aboriginal and Torres Strait islander stories, traditions and living cultures and pay our respects to elders past and [/vc_column_text][/vc_column][/vc_row][vc_row title="Read more reviews" style="flat" gradient_color_1="turquoise" gradient_color_2="blue" gradient_custom_color_1="#dd3333" gradient_custom_color_2="#eeee22" gradient_text_color="#ffffff" custom_background="#ededed" custom_text="#666666" outline_custom_color="#666666" outline_custom_hover_background="#666666" outline_custom_hover_text="#ffffff" shape="round" color="skincolor" size="md" font_weight="no" align="center" button_block="false" add_icon="" i_align="right" i_type="themify" i_icon_fontawesome="fa fa-thumbs-o-up" i_icon_kw_brivona="flaticon-honey" i_icon_linecons="vc_li vc_li-star" i_icon_themify="themifyicon ti-arrow-right" link="url:https%3A%2F%2Fwww.google.com%2Fsearch%3Fq%3Dcommunity%2Bservices%2B1%26rlz%3D1C1CHBF_en-GBAU788AU788%26oq%3Dcommunity%2Bservices%2B1%26aqs%3Dchrome..69i57j46i10i131i433j0i10i131i433j0i131i433j69i60l3j69i65.4738j0j7%26sourceid%3Dchrome%26ie%3DUTF-8%23lrd%3D0x6b164d6f26e8254d%3A0x25869acd53476e26%2C1%2C%2C%2C|target:_blank"][vc_column][tm-btn title="Operations Director Aged Care Services" align="center" link="url:https%3A%2F%2Fcommunityservices1.org%2Fwp-content%2Fuploads%2F2024%2F04%2FOperations-Director-Aged-Care-Services.pdf|target:_blank"][/vc_column][/vc_row]

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