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Nutanix
Australia
ServicesCanberra,AustraliaReq.Num.: 26478 Do you have strong expertise in virtualization, cloud services, and data center infrastructure? If so, join our Professional Services team at Nutanix as a Technical Account Manager (TAM) in Canberra (Australia) and become a trusted advisor to our valued customers, while gaining access to cross-functional te
Job Source: NutanixObsidian Security Inc.
Australia
About Us: Obsidian Security was founded in 2017 to solve the unaddressed blindspot of SaaS Security. SaaS applications provide the tools employees need to succeed and hold the business’ most critical information. If those tools become unavailable or that data is jeopardized, there is a detrimental impact on the organization. Obsidian proudly offe
Job Source: Obsidian Security Inc.Wiz, Inc.
Australia
Summary As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform. You will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization. Technical expertise and strong customer-fa
Job Source: Wiz, Inc.Amperity
Australia
At Amperity, we are proudly customer-obsessed. Working here means getting deep in the data and seeing through the eyes of our customers to help them transform their businesses. We're building something that's unique in the market, and every day is a chance to collaborate with super-smart people to solve complex challenges. Stay connected Like what
Job Source: AmperityRtb House
Australia
(Senior) Technical Account Manager / AdOps 60 current job openings 30+ global offices 1,000+ people on board Who we are: Founded in 2012, RTB House offers marketing solutions that allow the biggest brands and media agencies to activate retargeting and branding campaigns. The company works with more than 3,500 advertisers (retail, travel, classifi
Job Source: Rtb HouseCanva
Australia
Join the team redefining how the world experiences design. Hello, g'day, mabuhay, kia ora, 你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point. Where and how you can work Our flagship office is in Sydney, Australia
Job Source: CanvaGaming Labs International
Australia
While providing integrity to the casino and gambling industry for over 33 years, GLI has established an incomparable team of professionals. Join a global market leader in the gambling industry while utilizing your skills to support a fast-paced, collaborative team.We are looking for a Senior Technical Manager to support the Engineering team. Who
Job Source: Gaming Labs InternationalNomadgao
Australia
Feb 12, 2024 - Leidos is hiring a remote Accounting Manager. Location: Australia. Company Description Grow your career. Flex to get more out of life. Care for your wellbeing. You can at Leidos. At Leidos, we do work that really matters. We’re a leader in providing government, science and technology solutions. Through our five lines of business
Job Source: NomadgaoAustralia
As a Technical Account Manager (TAM), you will be responsible for working with new and existing clients to ensure that they are successful with Ping solutions. As part of the company’s Global Support Organization, you will work with a variety of cross functional teams at Ping to ensure a client’s journey from purchase to production is smooth and well managed. You will partner with the customer to ensure each customer is fully optimized on their existing deployed solutions. In summary, your job is to ensure that you deliver value to our customers.
You will:
Provide clients with technical architecture recommendations and best practices for Ping solutions based on their identity and security needs
Facilitate visibility into company’s product roadmap to help educate and engage customers
Assist with over-the-shoulder configuration help on features and flows
Coordinate and conduct business reviews with customer leadership to highlight success against goals/performance
Assistance in planning, strategizing roll-outs and upgrades for platform adoption by the customer
Provide customers with ad-hoc training to help build the skills in the 'most needed' areas
Engage in the escalation and priority of support tickets created by clients in the program as needed
Provide product demonstrations of Ping technologies
Coordinate with other Ping Identity teams – including Support, Engineering and Product Management teams – to ensure customer needs are being addressed and resolved
Provide feedback to Product Management for future products or enhancements based on trends and requirements
Occasional availability during off-hours to act as a liaison or escalation point of contact due to your customers upgrade or critical implementation of Ping products
Manage ongoing customer needs effectively to ultimately drive high customer retention and loyalty
You have:
Understanding of Java and knowledge of web technologies is a must
Must have a minimum of 5 years’ enterprise customer facing experience in a Customer Success, Sales Engineering, Support or Professional Services role
Strong verbal and written communication skills
Strong organizational skills
Experience with SFDC or equivalent CRM systems
Ability to manage proactive and reactive tasks effectively
Proven track record in managing relationships with large enterprise clients
Experience with Identity Management, Access Management or Federation
You have an advantage if:
Experience with Ping Identity solutions and APIs
Experience with Windows and Linux operating systems
General networking knowledge of protocols like HTTP/S, TCP/IP
General knowledge of protocols such as SAML, OAuth, or OpenID Connect is a plus
Bachelor’s Degree in Computer Science or equivalent experience
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Technical Account Manager jobs in Australia
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